Person in charge

Reifenwerk Heidenau GmbH & Co. Produktions KG
Hauptstraße 44
01809 Heidenau

Managing Director: Dipl.-Inf. Michael Wolf

phone:        +49 (0) 3529 552 801
fax:               +49 (0) 3529 512 438
email:          Send us a direct message

Data protection

We take the protection of your personal data very seriously. Personal data will be treated confidentially in accordance with the statutory data protection regulations and this privacy policy.

Contact by email or telephone

In principle, we do not collect or process any personal data unless you provide us with the data voluntarily, or if contact with you or justified pre-contractual or contractual measures require the processing of personal data. See Article 6 para. 1 lit. (a), (b) GDPR. The data is stored in a CRM system for this purpose, unless storage is not necessary due to your request.

For the prevention of misuse, we or data processors occasionally process connection data, such as your IP address, see Article 6 para. 1 lit. (f). Log files with connection data are deleted after a few days.


To make our ordering system more user-friendly for you, "cookies" are occasionally used. These small text files are stored on your computer and deleted when you close your browser.
As a rule, we only use session cookies.


You must register before you can order via our ordering system.
You will receive your access data after verification by the departments responsible for contract fulfilment. You can find more information in the Registration section.


In order for you to use our ordering system and for us to be able to clearly identify you, we need various data from you. In addition to the contact details of the contact person in your company, this also includes the complete billing address and the business registration. You can upload the business registration directly as a PDF file via the registration form. The transmission of all data is encrypted and the number of recipients is restricted.

Data processors or third parties

In order for us to fulfil our contractual obligations, it is necessary in some circumstances for us to pass on personal data to logistics companies or payment service providers to the extent necessary.

Your rights

You can revoke your consent to data processing. Article 7 GDPR, in particular paragraphs 3 and 4, is binding for the revocation of consent.

Based on Articles 15 –18 of the GDPR, you have the right to

  • Information about the personal data we have stored on you
  • Correction of the stored data
  • Deletion of the stored data
  • Restriction of processing

In accordance with Article 21 GDPR, you have the right to withdraw your consent to the processing of your personal data at any time.
Please contact our data protection officer.

Article 77 of the GDPR also allows you to lodge a complaint with the supervisory authority.

Contact the data protection officer

If you have any further questions on the subject of personal data, please contact our data protection officer.

phone:         +49 (0) 3529 552 801
email:    Write to our data protection officer